Privacy Policy
As legal counsel for FreezyDG Store, it is crucial to emphasize our unwavering dedication to protecting your privacy and ensuring the utmost security of your online experience. To keep you well-informed, provide a broad selection of high-quality products, and deliver effective customer service, we collect certain information during your visits to our website. Please rest assured that we are deeply committed to protecting your privacy and security, and this policy outlines the comprehensive measures we have implemented to safeguard your personal information. Access to personal data is strictly limited to authorized personnel and is consistently reinforced with strong security protocols.
We employ industry-standard practices, including advanced data encryption, to ensure your information is protected, complying with legal requirements and enhancing your safety. These measures create a secure browsing environment and reduce the risk of unauthorized access. Your personal information is secured both physically and digitally, and its transmission outside our organization is strictly controlled and requires prior authorization. The data we collect may include your registered email, password, gender, shipping and billing addresses, phone number, credit/debit card details, date and time stamps, browser and operating system specifications, and requested URLs.
We may also request information about your country of residence and/or your organization’s operational jurisdiction to ensure compliance with relevant laws and regulations. This information is essential for billing, order processing, and internal marketing activities, helping us to better understand and communicate with you about your orders.
Use of Information: Your personal data is used exclusively for managing your orders and improving customer service. We do not sell or rent your data under any circumstances. Internally, your information may be used for website enhancements, outreach, and the promotion of products or services. Communications regarding website updates and order-related matters will be sent directly to you. Upon registration, you will receive a confirmation email, and we may send service-related notifications for temporary website suspensions or maintenance activities.
By subscribing to our newsletter, you may receive updates on products, offers, contests, and promotions. You will have the option to unsubscribe via links provided in the emails or by contacting our customer service team. We may engage third-party service providers for tasks such as package delivery and payment processing. Information may be disclosed as required by law or in the event of mergers or acquisitions. Information is shared with partners like DHL, FedEx, TNT, etc., for the purpose of order delivery and service evaluation.
Credit card details are shared with financial institutions for payment processing, utilizing state-of-the-art encryption methods. Legal obligations may require the disclosure of personal information, and such information may also be shared to protect our rights or prevent fraud.
Our policy explicitly prohibits the sale, trade, or rental of personal information; however, in the case of a merger, acquisition, or sale of assets, information may be transferred to the acquiring entity. Non-identifiable information may be shared with third parties for analytical purposes.
To maintain transparency, we will notify you of any changes to our Privacy Notice. For any inquiries, please contact us through the customer service page. Further details can be found at our Customer Service Center on our website. Any additional charges beyond the order value due to payment gateways are not within our control, and we advise you to consult with your bank for clarification. For more information about our Privacy Policy, please email us at [email protected].